Terms Of Service
1. Introduction
Welcome to Brownstone Enterprises (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services, including the purchase of uniforms for corporate and institutional clients.
By accessing or using our services, you agree to be bound by these Terms.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old
- You are authorized to represent your organization (if ordering on behalf of one)
- All information provided is accurate and complete
3. Products & Services
Brownstone Enterprises specializes in the manufacturing and supply of:
- School uniforms
- Corporate uniforms
- Institutional apparel
Product Notes:
- All products may vary slightly in color, size, or design due to manufacturing processes
- Custom orders are made based on specifications provided by the client
4. Orders & Acceptance
- All orders are subject to acceptance by Brownstone Enterprises
- We reserve the right to reject or cancel orders at our discretion
- Bulk and custom orders require confirmation via quotation and approval
5. Pricing & Payment
- Prices are listed in INR (₹) unless stated otherwise
- Payment terms may include:
- Advance payment (partial or full)
- Milestone-based payments for bulk orders
- We reserve the right to change pricing without prior notice
Accepted Payment Methods:
- Bank transfer
- UPI
- Online payment gateways
6. Customization Policy
- Custom uniform orders are produced based on client-approved designs, sizes, and specifications
- Once production begins, changes may not be possible
- Clients are responsible for providing accurate measurements and requirements
7. Shipping & Delivery
- Delivery timelines are indicative and may vary based on order size and location
- Delays may occur due to unforeseen circumstances (logistics, raw material shortages, etc.)
- Shipping charges (if applicable) will be communicated prior to order confirmation
8. Returns & Refunds
Standard Products:
- Returns accepted within [mentioned during order placement] days for unused and undamaged items
- Refunds processed after inspection
Custom Orders:
- No returns or refunds unless there is a manufacturing defect or error from our side
9. Quality Assurance
We strive to maintain high-quality standards. In case of:
- Defective products
- Incorrect order fulfilment
Please notify us within 48 hours of delivery with supporting evidence.
10. Intellectual Property
- All designs, logos, and materials are the property of Brownstone Enterprises or the respective client
- Unauthorized reproduction or use is strictly prohibited
11. Limitation of Liability
Brownstone Enterprises shall not be liable for:
- Indirect or consequential damages
- Loss of business or profits
- Delays caused by third-party logistics providers
12. Indemnification
You agree to indemnify and hold Brownstone Enterprises harmless from any claims arising from:
- Misuse of products
- Incorrect information provided by you
- Violation of these Terms
13. Privacy
Your use of our services is also governed by our Privacy Policy. We are committed to protecting your data and using it only for business purposes.
14. Termination
We reserve the right to:
- Suspend or terminate access to our services
- Cancel orders in case of policy violations or fraudulent activity
15. Governing Law
These Terms shall be governed by the laws of India.Jurisdiction shall lie in Hyderabad, Telangana.
16. Amendments
We may update these Terms from time to time. Continued use of our services implies acceptance of the updated Terms.
17. Contact Information
Brownstone EnterprisesEmail: brownstoneforyou@gmail.comPhone: 7032473930Address: Premises No62 A&B Behind Hanuman Temple, Chinna Thokatta Hanuman Nagar Society, New Bowenpally, Hyderabad, Telanagana - 500011
18. Acknowledgment
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
